Q: HOW LARGE WILL THE MONOGRAMMED BE ON MY ITEM?
A: The monogramming is always proportional to the item unless otherwise stated. Please refer to the Personalization page for standard monogram sizing.
Q: WHAT IS THE RETURN POLICY?
A: Monogrammed items CANNOT be returned! If you are unhappy with your items for any reason, please contact us within 7 business days of receiving your item.
Q: WHEN WILL I KNOW MY ITEM HAS SHIPPED?
A: Once your item ships, you will receive an email confirmation with a USPS tracking number!
Q: HOW LONG WILL IT TAKE TO RECEIVE MY ITEMS?
A: All online orders take 1-2 weeks to process/ship. Facebook offers take 3-4 weeks to process/ship.
Q: CAN I PICK MY ORDER UP IN-STORE?
A: Yes! During checkout, please select the in-store pickup option in the shipping options drop box.
Q: WILL ORDERS BE READY SOONER IF I PICK UP IN-STORE?
A: All online order take 1-2 weeks. A staff member will call you when your order is ready to pick up!
Q: WHAT DO I DO IF I RECEIVE A DAMAGED ITEM?
A: Please contact us within 7 business days of receiving the item!